Frequently Asked Questions

While using the site, you may have seen the "Advanced Options" button that asks you to select a video and audio codec. This is an optional choice, and by default, the most widely compatible codecs are selected. If you download the video and you can play it with video and sound, then you don't need to worry about this option.

However, if you are unable to see any video, or the sound is missing from your video, you can adjust this setting. Read the next FAQ listing to learn more.

Before continuing, this is only necessary if your video download is missing video and / or sound that prevents you from playing the video.

To quickly get your video working, you most likely want to select "avc1 / mp4" for video, and "mp4a / mp4" for the audio. These are the two most widely supported codecs. Please note that for higher video resolutions, these codecs are not always available.

If you run into trouble, please check out the following guide: Which video codec should I use?. Alternatively, if that doesn't work, you may try a tool such as CloudConvert to convert the video after you have downloaded it.

Video and audio codecs are like translators for digital media. Imagine you have a book written in a foreign language, and you want to share it with a friend who speaks a different language. To make it understandable to your friend, you'd need a translator. In the world of digital media, videos and audio are like books written in a special language that computers can understand, but humans cannot. Codecs are the translators that help convert these digital books into something we can see and hear.

Let's break it down a bit:

Digital Media: Videos and audio files are stored on your devices as a series of numbers and codes. These codes are like the words in a book, but they need to be deciphered.

Codec: Codec is short for "compressor-decompressor." It's a software or hardware that encodes (compresses) and decodes (decompresses) these digital files. When you watch a video or listen to music, your device uses a codec to translate the numbers and codes into the sights and sounds you experience.

Compression: Codecs are not just translators; they are also like packing experts. They can shrink the size of the digital file so that it takes up less space on your device or can be transmitted faster over the internet. Think of it like a suitcase packer who makes sure your clothes fit into a smaller bag.

Decompression: When you want to play the video or audio, the codec unpacks the digital file, so it's in a format that your screen and speakers can understand. It's like your friend's translator turning the foreign language book back into your language.

So, in essence, video and audio codecs are the behind-the-scenes magic that allows you to watch videos and listen to music on your computer, smartphone, or any other digital device. They make sure the digital files are both understandable and efficient. And just like you might prefer one translator's style over another, different codecs can have varying levels of quality and efficiency.

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If video downloads are very slow or get interrupted, it is likely due to a network connection issue. Please make sure that you have a stable internet connection. If your download fails, you can click on the blue "Download" button again to retry the download.